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No-Show and Late Cancellation Policy
When a student fails to keep an appointment
for a class or a client fails to keep an appointment for a session, the occurrence is professionally unacceptable. It is expensive
in terms of lost time and an inconvenience to others. When a student or client cancels a class or session after 4:00pm on
the business day prior to the actual class or appointment, or on the morning of a scheduled class, or appointment, the same
detrimental effects occur.
The following procedures deal with "no-shows" and "late cancellations":
NO-SHOW
POLICY: The No-Show designation means that you did not appear for your scheduled class or appointment or cancel within the
appropriate time. If you fail to appear or fail to cancel a class or an appointment within the specified time period, the
following steps will be taken:
If you cancel a class or an appointment after 4:00pm on the business day prior to the
scheduled class or appointment, it is considered a late cancellation. You will be responsible for paying for the class or
appointment at a rate of one half the cost of the class or appointment.
Charlene St. Sauveur will review the circumstances
by any student or client canceling. Upon review of the circumstances, Charlene St. Sauveur reserves the right to modify or
dismiss the student or client.
Subsequent Offense - If Charlene St. Sauveur makes the decision to not see you, you
will be barred from further privileges and she will be unable to see you for future classes or appointments unless payment
in full is sent prior to the class or appointment.
This applies to everyone. All cancellations will
be filed accordingly.
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